Ben Peters

CowrieCreative - Digital Agency - online marketing, ecommerce

Contract Digital Operations Project Manager

Coordination of creative and technical teams to achieve the deliverables for in house and third party projects.

• Managed and developed online campaign for 90 hotel micro sites utilising affiliate and SEO strategies.
• Responsible for the product development lifecycle, definition of new features, services and policies based on market analysis, market research, customer input and business needs.
• Digital asset management of creative materials and business investments with responsibility for revenue generation.
• Co-ordinated development teams, programmers and marketing resources.
• Keyword research, link analysis and search engine results, improved site rankings for keywords, phrases and drive overall site traffic increase.
• Assisted in developing eCommerce through online strategy and brand communication.
• Managed an investment portfolio of over 1000 key generic single and two word UK domains with practical experience of the legal rules and regulations including ownership and copyright.
• Develop sites for medium/small companies, delivering solutions to specification with hands on experience of both front-end (e.g. XHTML, CSS, JavaScript), middle-tier/ server-side integration (e.g. ASP.NET, XML, ASP) and backend technologies (SQL).

GE / NBC Universal - $14.7 billion / 14000 employees / Sci Channel

Senior Technical Account Manager / Project Manager EMEA and ASIA

• Established a business communication plan across 3 continents, 10 offices. This created an open dialogue with the centralised management team and promoted successful working relationship with the regional channel variations.
• Led the co-ordination of IT infrastructure and broadcast change requirements for 10 TV channel brands world wide; 38+ regional channels within the GE / NBCU centralised business model.
• Responsible for the propagation of local implementations across the other regional business. Accelerating the uptake of technology and procedures. E.g. "video on demand" in France.
• Developed businesses and their brands in collaboration with the regional FD and MD. Organised the resulting requirements and employing global resources within NBCU and GE.

A member of the acquisitions project management team successfully integration of Sparrow Hawk media (SHM) channels into NBCU.

• Worked with management and business development to document the integration strategy for the 5 SHM offices and 150 employees worldwide.
• Led the co-ordination of HR, Finance, Legal, IT, Tech Ops and Marketing for an efficient transition.
• Controlled the physical departmental moves and buildings consolidation plan. Including recommendations office plan configurations to optimise workflows and communications of the resulting combined teams.
• Worked with marketing and creative teams to implement NBC style guide across the 5 SHM offices and all channel websites, maximising portfolio brand recognition and cross promotional benefits.

Open Text / Hummingbird - $800million / 2800 employees / LiveLink, IXOS

Technical Account Manager EMEA

Responsible for client relations and technical support in Europe, Middle East, Africa and Nordic regions

• Managed implementation teams of up to 6 people to work with sales support teams to create bespoke document management solutions for new and perspective clients.
• Continuing analysis of changes in clients business and technology to identify additional proven streamline opportunities leading to up-selling.
• Planned product strategy for International clients based on business analysis and changing client requirements to gain operational efficiencies and streamline working processes.
• Designed and implemented document management solution for 1200 users in 7 offices across the UK for Shoosmiths (fastest growing UK law firm). The solution was to streamline the document production processes, nurture collaborative working, and manage the storage and retention of the firm's electronic and physical records.
• Responsible for relations with top tier companies including Barclays, Marks and Spencer, Honda, Clifford Chance, Allen & Overy and Lovells.

Formscan / Document Solutions - 30 employees / Kodak, IIS, Anydoc

Technical Consultant / Project Manager

Designing and supporting professional services to businesses worldwide for all aspects of data capture, document management, workflow and archiving.

• Key consultant and architect for Calor Gas L1 million contract managing a team of 4 implementing a document free environment for their Warwick headquarters, dealing with executive board members.
• Design and execution of an invoice processing system for Calor�s 65 UK centres dealing with 110,000 invoices per annum. The company increased its daily A/P processing capacity by 75% through simplifying and automating the receipts matching and invoice payment process. As a consequence, Calor has been able to make significant reductions in AP Department staff and cost per transaction.
• Built a post room scanning and document management system distributing 1.2 million documents per year.

Perfect Information - online company reports service

Business Analysis / Analyst Programmer

• Designed and created billing system for PI Filings; a global financial database containing over nine million indexed and tagged corporate financial documents. (ASP/ VB / SQL/Crystal Reports)
• Implemented a bespoke CRM system integral to other business systems and 3rd party interfaces. The result was a marked increase in performance for the internal collaborative functional operations including IT, billing, planning, marketing, advertising and finance resulting from the improved visibility of company operations.

SkillsMarket - 5 man start up. Now 50 strong servicing all major UK recruiters

Project Manager / Analyst Programmer

• Established unique products and services for start up CV management system that was used by 100,000 jobseekers in the first four months of operation.
• Developed business and marketing strategy resulting in the system achieving 1.5 million jobseekers CVs within 3 years of conception. 12% of UK IT workforce.
• Designed and built the online candidate interface. 3 tier architecture - presentation tier: online ASP website with, VB business objects tier and SQL database backend.
• Managed recruiter implementations as part of sales support, gathering site data and responding to technical questions including issues with data protection and security.
• Assisted sales by analysing customer document and business systems demonstrating to both technical staff and board members the advantages of our product set and the benefits of integration.

Watson Marlow - Europes largest peristaltic pump manufacturer part of Spirax Sarco

Design Consultant Engineer

• Designed load sure 600 series industrial pump. Unique rotor and tubing element design allowed simple replacement of component parts. Reducing the need for specialist training and extended down time. In manufacturing environments its critical minimise down time where oil plants could be running at $millions per min.
• Developed 3D CAD modelling design system resulting in improved times to manufacture and assembly, quicker development time and the ability to define more complex and well-styled products.
• Created 3D animation and presentation materials for worldwide sales force. Conceptually designs could be realised and discussed to fit market requirements.
• Managed design change system. Internal auditor.
• Responsible for user interface, ergonomics and aesthetics of all pump designs.

Chameleon Design - 3 man design consultancy start up company

Product Design Consultant

• Worked on a broad range of conceptual designs as part of a three man team creating products for individuals and global companies alike.
• Developed audio amplifiers under own brand (Kinshaw). Developed car amplifier proposal for Denon and restyled mid range amplifiers for TEAC home audio, European market.